Privacy Policy

At Tin Concepts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following types of personal information when you interact with our website, services, or place an order:

  • Name, email address, phone number, and company details
  • Shipping and billing addresses
  • Payment information (processed securely through third-party payment providers)
  • Website usage data via cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer support and respond to inquiries
  • Improve our products, services, and website functionality
  • Send promotional offers, newsletters, and updates (you can opt-out anytime)
  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent personal data. However, we may share information with:

  • Shipping & logistics providers to deliver your orders
  • Payment processors for secure transactions
  • Third-party service providers for website analytics and marketing (e.g., Google Analytics)
  • Legal authorities when required by law

 

4. Data Security & Storage

We implement industry-standard security measures to protect your personal data from unauthorised access, misuse, or disclosure. However, no online platform is 100% secure, and users should take necessary precautions when sharing sensitive information.

5. Your Rights & Choices

Under Australian privacy laws, you have the right to:

  • Access and update your personal information
  • Request deletion of your data (where legally permissible)
  • Opt out of marketing communications

 

6. Cookies & Tracking Technologies

We use cookies to enhance user experience, track website performance, and offer tailored content. You can disable cookies in your browser settings, but this may affect website functionality.

7. Contact Us

For privacy-related inquiries or to access/update your data, please contact us